Privacy Policy for Osage Chiropractic, P.C.
Effective Date: December 27, 2024
At Osage Chiropractic, P.C., we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal and health information. By visiting our website and using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: We collect personal information such as your name, address, phone number, and email address when you provide it to us.
- Health Data: During consultations and examinations, we collect necessary health-related information to create and provide an appropriate treatment plan for you.
- Payment Information: For billing purposes, we may collect payment information, including credit card details and insurance information.
2. How We Collect Your Information
We may collect your information in the following ways:
- Online Forms: Information provided through online forms on our website.
- In-Person: Information collected during your visit to our clinic for consultations and treatments.
- Over the Phone: Information provided when you call to schedule appointments or inquire about services.
- Cookies: We may use cookies to enhance your experience on our website. You can control cookies through your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
- Scheduling: To manage your appointments and ensure you receive timely treatment.
- Billing: To process payments, including insurance and credit card transactions.
- Treatment: To create personalized treatment plans and provide the necessary healthcare services.
- Improvement of Services: To enhance the quality of our services and ensure your satisfaction.
- Marketing: To inform you of special offers, new services, and events related to our clinic (you can opt out of marketing communications at any time).
- Transactions and Deliveries: To process transactions, deliver products, and provide services you request.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.
4. Sharing Your Information
We may share your information with third parties who assist us in running our business and providing services, including:
- Insurance Companies: To verify and process your insurance claims.
- Billing Services: To handle billing and payment transactions.
- Marketing Companies: To send marketing communications and promotional materials (you can opt-out).
- Service Providers: Companies that help with website hosting, email services, or other operational needs.
These third parties are required to keep your information confidential and use it only for the purposes we specify.
5. Legal Compliance:
We may disclose information when required by law or in response to lawful requests by public authorities.
Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United State, data disclosure laws encompass a combination of federal and provincial/state regulations. This is a brief overview of the major federal laws. Keep in mind that legal sources are subject to change, and it's essential to check for the latest versions and amendments. Additionally, interpretations of laws may be influenced by court decisions, so legal databases and journals can provide insights into the evolving landscape of data privacy regulations.
- A. Federal Trade Commission Act (FTC Act):
- Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.
- Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.
- B. Gramm-Leach-Bliley Act (GLBA):
- Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.
- Enforcement: Various federal agencies, including the FTC, have enforcement authority.
- C. Health Insurance Portability and Accountability Act (HIPAA):
- Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.
- Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.
- D. Children's Online Privacy Protection Act (COPPA):
- Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.
- Enforcement: The FTC enforces COPPA.
- E. California Consumer Privacy Act (CCPA):
- Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.
- Enforcement: The California Attorney General can enforce the CCPA.
6. Data Protection
We take the security of your data seriously and have implemented reasonable measures to safeguard your personal and health information, however no method of transmission over the internet or electronic storage is completely secure. These measures include:
- Encryption: We use encryption for sensitive data, such as payment information.
- Access Controls: Only authorized personnel have access to your personal and health data.
7. Retention of Data
We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal and regulatory purposes. After this period, your data will be securely deleted or anonymized.
8. Your Rights
You have the right to:
- Access Your Information: You can request to access the personal and health information we hold about you.
- Correct Your Information: If any of your information is incorrect, you can request that we update it.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by contacting us.
To exercise any of these rights, please contact us using the information below.
9. Data Breach Notification
In the event of a data breach, we will notify you promptly in accordance with applicable laws. We will provide details on what information was affected and steps we are taking to mitigate any potential harm.
10. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Please review this policy regularly for any updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Thank you for trusting Osage Chiropractic, P.C. with your health and personal information.
